I've Already Initiated the Cashback Wallet, But Why Haven't I Received Any Cashback ?

One of the potential reasons for not receiving cashback could be that your cashback wallet was created after you closed your trading position. Cashback is typically calculated based on the trading volume generated during a specific period. Therefore, if your wallet was created after you closed your position, the trading activity associated with that position might not be eligible for cashback.

Another factor to consider is the duration of your open position. For instance, if the duration of your open position is below 300 seconds (5 minutes), it might not meet the criteria for cashback eligibility. Make sure to check the terms and conditions of the cashback program to understand the duration requirements.

Additionally, it is essential to ensure that you are trading using the correct account. Cashback programs only offer rewards for trades conducted through live accounts. If you are using social trading account or demo account that is not eligible for cashback. Double-check that you are trading using the designated account associated with the cashback program.