Frequently Asked Questions
Find answers to common questions about our services
What is the minimum amount needed to trade?
To initiate trading with the lowest possible amount of funds, you have the option of selecting a Rookie account or Micro account with a deposit amount of USD 1. The Rookie account offers the smallest minimum trading volume, known as the cent lot, enabling you to easily commence trading across various instruments.
Alternatively, you can commence trading with virtual funds by creating a demo account. This option is cost-free and serves as a valuable practice tool for aspiring traders.
How can I know how much margin needed for the open a position?
- To determine the required margin for opening a position, utilize the trading calculator available in the client area.
- Access the trader's menu and click on the trading calculator to assess the margin necessary for initiating a position.
- EXAMPLE;
What margin call and stop out levels are set for the available trading account types?
What steps should I take if my trading account has a negative balance?
In case your trading account shows a negative balance and you have no active trades, it's essential to reach out to the Support team to rectify the negative difference.
If you prefer to keep trading right away, you can establish a new trading account and make a deposit into it to prevent the loss of the negative balance.
What is free-swap account?
Free swap accounts, also known as "Islamic" or "swap-free" accounts, are designed to cater to traders who have religious or ethical reasons for avoiding interest charges.
On a free swap account, overnight positions do not accrue interest, making it suitable for traders who want to avoid the interest element in their trades. However, it's important to note that free swap accounts might have other differences or restrictions compared to standard trading accounts.
Remember that while free swap accounts do not incur interest charges, they may have other fees or commissions, and the spreads offered on currency pairs may differ. Therefore, it's essential to thoroughly understand the account terms and how they may impact your trading strategy before opening a free swap account.
